Retail Assistants

Ideal Candidate

The ideal candidate will have previous retail experience and a keen interest in food, as well as a natural flair for customer service.


The incumbent will report directly to the Shop Manager


The retail assistant is required to promote and sell The Butler’s Pantry products in a customer focused way and ensuring excellence in service and a memorable shopping experience for the customer at all times. The retail assistant will be a member of a close team and will be a support to the team at all times.


The responsibilities of the retail assistant are as follows:

To sell gourmet food products, giving advice and assistance to the Customer

Providing excellence in service to all customers and ensuring a memorable shopping experience for them in The Butler’s Pantry

Merchandising, pricing and displaying food products in The Butler’s Pantry way

Finishing of desserts and bread products to The Butler’s Pantry gourmet standard.

Receiving orders for all foods, desserts and breads, and communicating effectively with the kitchen and bakery on all orders

Ensuring ‘Do lists’ are available in the Shop on a daily basis

Maintaining standards of cleanliness, hygiene HACCP and housekeeping as per company standards

Handling and balancing cash on a daily basis and completion of required paperwork.

Ensuring security of stock and conducting stock checks on a daily and weekly basis

Carrying out routine housekeeping and cleaning duties on a daily basis

Changes may be made in this job description from time to time as your experience evolves and develops.

How to apply

Please fill in the attached Application form and send this, along with your CV and cover letter, to

Get hired faster